Three Simple Things Business Owners Can Do to Help Employees Succeed

This article originally appeared on bizjournals.com/charlotte

In life, we have plenty of choices when it comes to investing in the success of others. I think it’s probably safe to say that we go the extra mile or make a special effort to help our spouses, children and friends. At least I hope that’s the case.

As business leaders, we have an incredible opportunity to nurture and drive our employees in a positive direction. The ways in which we interact, care and communicate have more of an impact than most of us realize. When you really think about it, it’s the simple things that matter most.

Here are three things that you can focus on to help people succeed.

Care

This isn’t the 1980s or the 90s, those in power are allowed and should focus on empathy. I am convinced that caring about the individual helps unlock potential and creates an environment for open, honest conversation. This will set the stage for individuals to flourish and create opportunities for you to assist.

Make sure check-ins start with a focus on family and well-being. Some people might act as though they prefer to talk business, but once you ask about their dog, their face lights up. If there are personal struggles in play, this will provide a setting for those to come out. If they do, make it a point to follow up and always extend resources that might help. Sometimes we forget that personal challenges directly impact professional performance.

Assist

Most people need guidance. We are all busy in our own ways and can get lost in the shuffle. I often go to my partners when I’m in need of recalibration. What should I be working on? Where am I needed most to make the greatest impact? Your people are no different. Continual evaluation of priorities is an important part of making sure they are using their unique abilities. Review their responsibilities. Their energy should be invested in the ones that allow progress to continue on both the personal and business front.

As part of the Entrepreneurial Operating System (EOS), the accountability chart is something that should be readily available for reference. This chart makes it clear who is accountable for what and to whom. It will naturally clarify roles and the responsibilities/tasks associated with each.

Evaluate

Systems, tools and processes matter. A consistent conversation centered around whether or not the right ones are in place is critical. Needs change and challenges arise. Change is something to be embraced. We have all heard the expression “change or die.” That might seem a little harsh, but it’s pretty accurate. Each time we resist change, we are missing out on an opportunity to stay ahead.

Walk through workflows with your employees to ensure that they are effective. Get their feedback on potential threats and push them for details on the aspects that don’t work as well as they used to or no longer work at all. This feedback is essential for the continued success of individuals and the team.

Summary

As business owners and leaders, we wield certain influence. Are you maximizing your impact on the individuals you serve? If not, you are missing out on both untapped potential and making a greater impact on the lives of those you employ.

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